You can process the status of your order from the admin panel.
1. Login and Navigate to the orders page.
2. Click on the order you want to process or search the order number in the search bar.
3. You can see the order summary, invoice, payment and order note related to that order here. You can also edit the Shipping/billing addresses and the status of processing.
3a. Editing the shipping and billing address.
Now you can edit and save the information in the popup.
3b. You can add order and payment notes to help understand the order better.
3c. Select the order status action.
To mark your order as packed, click on packing.
If your order is ready to dispatch, click on ready to dispatch and enter the required information and send a trigger email to the customer.
If you are ready to ship an order, click on ship.
You have to enter the following under the shipping details.
1. Enter the shipping provider that you are using from the drop down list.
2. Select the date from the drop down calendar.
3. Enter the tracking code of the shipment.
4. Enter a note to customer here.
5. If you want to notify the customer about shipment, check mark this box.
6. Preview and edit the email that is to be sent to the customer.
After entering all the data, click on ship this order.
If you have integrated a shipping app, click on Automated shipping.
Select your shipping provider and click on next. This will take you to that integration’s details page.
For ShipYaari,
For fedex,
Add the details and click on schedule shipping.
If you want to update payment status, click on update payment.
1. Update the payment status from the drop down.
2. Add a note.
Click on Update Payment status to save the payment status.
You can also cancel the order by clicking on Cancel under the Actions tab.
Add a reason for cancellation and check mark on the box to trigger email to customer with cancellation note.
Click on Cancel this order to cancel.
3d. You can also view the invoice.
The invoice will be opened in a new tab.
You can also edit the invoice design.